Page 31 - GAP 50th Anniversary Book
P. 31
Celebrating 50 years of GAP /
Men of principle
Douglas and Iain value their employees above anything else,
firmly believing GAP’s success will always be driven by the
people who work for it.
Having built their staff team to over Both Iain and I are hands-on.
1,800, they both place great emphasis Our staff know that and regard
on ‘home grown’ regional directors us as ‘normal guys’. You can’t measure
and managers. Strong advocates for that. We never underestimate the
internal promotions, Douglas and Iain value of every single member of our
draw enormous satisfaction from team feeling they can talk to us. Often
watching members of their team move successful people in business can lose
up through the ranks. They genuinely two very important attributes, humility
like to see people do well and be able to and empathy. I believe Iain and I have
offer their own families a good lifestyle. managed to retain these qualities.”
Making sure their employees enjoy
A motivational Iain in GAP’s Head Office, Glasgow. Douglas
being part of the ‘GAP family’ is
important to both brothers. Social While Douglas and Iain believe in
“ People wanted to work events are encouraged and every offering young people the chance to
depot manager is also given an annual
start a career through apprenticeships,
for our grandfather. welfare fund so they can treat their they equally support employees in
own staff to a night out.
their seventies who wish to continue
Now it’s the same for And although both Douglas and Iain, working. At GAP, as long as people
based in Glasgow HQ, are geographically
still want to be there, they’re welcome
Douglas and Iain.” far from many of their employees, this to keep contributing. However, woe
betide anyone who might attempt to
doesn’t mean they keep their distance
stay ‘under the radar’. They will almost
from them. Visiting depots regularly,
they also encourage staff to pick up the certainly be found out. Laziness doesn’t
Karen phone and talk to them. feature in GAP culture!
/ Chapter 03 31
